State Farm® Insurance Agent Marilyn Rigg

"Had to change some of my policies around and SF corporate was having trouble getting it right. Maria Gonzalez in Marilyn Rigg's office stayed on top of it and helped me through the LONG process. Thanks Maria!"

"They're doing well"

"Charles helped me with my bill payment, and figuring out why I couldn’t use my app on my phone. Charles was very helpful and professional."

"Marilyn and her team are so helpful and competent, Shout out to Nick for calling me to let me know my premium for business insurance actually went down in cost! Great job to everyone who works there."

"Amazing customer service over the phone."

"I have only complements for this business. Everyone I have dealt with there has been friendly and very helpful. I have had our insurance handled by this office for almost 10 years. I highly recommend them"

"I didn't have an appointment but was greeted with prompt efficient service. Charles helped me right away. Very friendly, courteous. I felt he helped me with concerns I had. I like the fact that they are here in town, didn't have to do this on line. Affordable rate for me. Enjoyed speaking with Charles. I would highly recommend going here for auto insurance."

"I have been with Marilyn Rigg for almost 12 years. The customer service is fantastic and they are very responsive. I had a very positive experience with Rachel in Marilyn's office when she was walking me through some of State Farm's requirements. Being that I am in California, it is hard to trust that any insurance company won't boot you for any possible reason and Rachel did a great job of bringing my nervousness down by explaining things to me. She also had an awesome attitude and was a pleasure to speak with."

"Rachel Reid is the most amazing representative anyone could have. She has been assisting us in processing a claim for one of our vehicles and she has found solutions to every situation we have encountered. Her attitude is always positive, helpful and professional. I cannot recommend her highly enough!"

"I went into State Farm a couple weeks ago to discuss a Life Insurance policy. Rachel was well-informed, warm and incredibly helpful! She explained the policy clearly and made the entire process as smooth as possible. As a mother of 5, you need as many people as you can in your corner! I feel safe and supported with Rachel as my insurance rep! 10/10 would recommend!"

"Rachel Reid was such a pleasure to work with, .she was informative and detail oriented when preparing my California Fair Plan. So happy that she was the one I worked with. Thank you, Rachel!!!!"

"Fabulous people!"

"We have been customers of State Farm/Oakhurst for many years. Marilyn has been responsive, professional and understanding. After a 200 ft pine tree fell on our house during a mono wind storm, State Farm immediately jumped in and helped to make repairs, etc, very quickly. We truly appreciate their excellent customer service. Update. Just had our annual update on our house and coverages. Rachel was our contact person and what a pleasure to do business with! Very friendly, warm, helpful, professional and patient! Thank you Rachel, you are awesome. We appreciate our State Farm, here in Oakhurst, have always been responsive and understanding folks. Thanks!"

"Rachel Reid went above and beyond for us! She was extremely courteous, professional, attentive to detail, and got us all the answers to our questions immediately!"

"New review 8 2024 i traded out an older car for a slightly newer one . Great cust service from Rachel just took a few mins . A pleasant experience especially since everything involving the dmv has been several days and very frustrating."

"I called this agency twice asking for Marilyn due to good reviews. Didn't hear back the 1st time. The 2nd time they said I would send a message. I got a call back from Charles Smith. We talked at 1pm regarding home owners insurance. He said ok how about we schedule an appt for 2pm today. I thought that was odd since we were already on the phone, but thats ok. 2pm rolls around and no call. Still have no call. Super disappointing- I rely heavily on reviews and this place didnt live up to them at all"

"Great service"

"My agent, Charles, messed up my VIN number when giving it to the DMV. This led to my registration being suspended for weeks and I had to pay a fine. They wouldn’t admit their fault or pay the fine and I had to go to the DMV to actually figure out why my insurance wasn’t going through. Not a helpful agency and extremely unprofessional. Also, he just talked at me the whole time rather than have a conversation with me."

"Great insurance agent to work with very friendly. Very helpful. Would give 10 stars if I could."

"Great service very knowledgeable!"

"They walked me a careful review of my policy and suggested modifications to fit our situation."

"For many years, always friendly and helpful staff"

"Excellent agency to work with. Nick is always professional, knowledgeable and helpful."

"New team member , great attitude"

"Nick is always so pleasant and thorough at every engagement. Lucky to have my business with these folks."