Office Manager - State Farm Agent Team Member
Full Time in Oakhurst, CA
ROLE DESCRIPTIONAs an Office Manager/Sales Manager, you will play a critical role in ensuring the success of our office by effectively managing a team of professionals and driving sales performance. Your responsibilities will includeRESPONSIBILITIES
- Motivating and Engaging the Team Inspire team members to meet and exceed theor goals by fostering a positive and collaborative work environment. Provide mentorship, coaching, and support to help them develop their skills and reach their potential.
- Identifying and overcoming Challenges Proactively identify obstacles that may hinder the team's progress in meeting goals. Collaborate with team members to develop strategies to overcome challenges and continuously improve performance.
- Recognizing and Celebrating Successes Acknowledge and celebrate individual and team achievements. Implement recognition programs to highlight exceptional performance and foster a sense of accomplishment among team members
- Managing Team Performance Lead by example in achieving personal sales targets and assist team members in setting and reaching their own. Regularly review and assess team performance against goals, offering guidance and feedback to ensure continuous improvement.
- Monitoring Customer Satisfaction Oversee the team's follow-up on service-related issues to ensure high levels of customer satisfaction and retention. Address customer concerns and contribute to maintaining strong customer relationships.
- Coordinating Training and Development Collaborate with internal and external resources to facilitate ongoing training and development opportunities for team members, ensuring they stay up-to-date with industry trends and best practices.
- Collaborating on Marketing Incentives Partner with the agent to manage the office's website and social media content. Work together to identify local community events and marketing strategies that align with the company's goals.
- Developing Leads and Promoting Services Take an active role in lead generation, appointment scheduling, customer needs assessment, and promotion of suitable products and services to meet clients' requirements.
- Digital Marketing Management Contribute to the development and maintenance of a comprehensive digital marketing system that effectively promotes the office and its offerings.
QUALIFICATIONS To be successful in this role, you should possess the following qualifications
- Ability to obtain a Property and Casualty license.
- Ability to obtain a Life and Health license.
- Previous experience in managing a team of professionals.
- Track record of tracking goals, ensuring accountability, and achieving results
- Proficiency in social media, website management, and small content generation.
- Self-motivated and driven to achieve goals.
- Creative problem solving-solving skills and a proactive approach to goal attainment.
- Excellent collaborative communication skills with team members and customers
BENEFITS
- Salary plus commission/bonus structure to reward your sales achievements\
- Paid time off to maintain a healthy work-life balance.
- Health benefits to support your well being
- Opportunity to invest in a SIMPLE IRA plan for your financial future.
- Potential for growth and advancement within our office, providing you with a clear career path.
If you're looking for a challenging yet rewarding role where you can contribute to a dynamic team, drive sales, and make a meaningful impact, we encourage you to apply for the Office Manager/Sale Manager position. Join our team and be part of an exciting journey towards success and growth.
Join a community of good neighbors
-
Make a difference in your community every day.
-
Gain confidence and grow your dream career.
-
Earn benefits and rewards that are second to none